return and conditions

Your product will be delivered within 10 days. If more than 10 days have passed please email us at info@catchingcolours.nl to review the status of your order. Refunds will be handled through email if necessary.

Return Policy.

You can return your order within 14 days. We do not accept used, washed or worn products. The stickers are all yours! The product(s) must be returned in their original package.

My product is received faulty.

You can return faulty products within 14 days. The stickers are all yours! Send us an email including pictures of the faulty products. Our customer service will get as soon as possible in contact with you.  The products must be returned in their original package.

How to return your package.

You can return your package by filling in the form below. Fill in the “Catching Colours Return Form” and at it inside the package. Then go to the nearest postal service and send the package to the adress that is showen on the “Catching Colours Return Form”. The shipping costs are not refundable.

When will I receive my refund?

When we receive your returned package, we will process your refund within 14 days. When 14 days after we received your package are over and you did not get your money back? Please contact us by mailing to: info@catchingcolours.nl